Privacy Policy

1. Introduction

At ScholarSnag, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Data

Personal Data refers to information that can be used to identify you. This may include:

• Contact information (name, email address, phone number)
• Account credentials (username, password)
• Educational information (school, graduation date, academic achievements)
• Content you provide (essays, scholarship applications, personal statements)
• Payment information (when you subscribe to paid services)

2.2 Usage Data

We automatically collect certain information about how you access and use the Service. This may include:

• IP address and device information
• Browser type and version
• Time and date of your visits
• Pages viewed and features used
• Referral and exit pages
• Operating system

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. These technologies help us analyze Service usage, remember your preferences, and provide personalized features. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of the Service.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve the Service
• Process transactions and manage your account
• Personalize your experience and deliver content relevant to your interests
• Communicate with you about updates, promotions, and news related to the Service
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Protect the security and integrity of the Service
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services
• Business Partners: Educational institutions, scholarship providers, and other partners with whom we collaborate to provide certain features of the Service
• Legal Requirements: When required by law or to protect our rights, safety, or property, and those of our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Restrict or object to certain processing activities
• Request portability of your personal information
• Opt-out of marketing communications

To exercise these rights, please contact us using the information provided at the end of this policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to countries outside of your country of residence, including the United States.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us using the contact form on our website.